William S. Rafaill has led two lives. He has been an educator and also a trainer/consultant. He received his B.A. from Albion College, Michigan, (1970), and his M.S. and Ph.D. (1972 and 1978) from the University of Missouri-Columbia. He began his professional career as a faculty member at Berea College, Kentucky, in 1976 and, in 1981, was appointed Instructional Computing Coordinator. In 1985 he left Berea College and, for the next ten years, worked for three different companies while specializing in technology sales and consulting to educational institutions. During that period, he served in a variety of capacities including assistant store manager and educational sales manager. His primary focus was assisting schools as they implemented the technology components of the Kentucky Education Reform Act.
Given his background in education, Bill had a knack for training and several clients encouraged him to pursue this further. In 1995 he formed Rafaill & Associates as a training company on a part-time basis. By the spring of the next year he was doing it on a full-time basis.
In the fall of 1996 Bill was contacted by Georgetown College, Kentucky, and was asked to teach two courses on a part-time basis. Bill's love for education made it hard to resist so he accepted a position as an adjunct instructor. Rafaill & Associates was again a part-time venture. In 1997 his position at the College became full time when he was appointed Visiting Assistant Professor for Technology. Rafaill & Associates was now relegated to the background.
In the spring of 1998 Bill was asked by the Provost of Georgetown College to address the question What is Computer Literacy? as the College prepared for an accreditation review. Bill researched the question thoroughly and his report on the question, presented the following spring, resulted in the creation of the College's Technology Literacy Program. Bill was then appointed to a full-time administrative position as the Coordinator of the Technology Literacy Program. His involvement eventually encompassed technology literacy for students, faculty and staff. In 2002 he was appointed the Director of Technology Training Services for the College. He served in that position until the end of May, 2003, when, as a result of budget cuts, several administrative staff positions were eliminated, including his.
Thus Rafaill & Associates was resurrected in June of 2003. This time, however, with 25 years of experience in technology in both education and business, the original scope of the company was expanded from simply a training company to what it is today, a company that offers web development, graphic design, and training. Most importantly, the focus of the company is still training. Regardless of the service provided, Bill promises each client that they will be trained to use whatever the company provides for them. In August of 2004, Bill's wife accepted a job with Albion College and Bill and his wife moved to Albion, Michigan. Rafaill & Associates thus became a Michigan company.