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Personalized Training

Effective Personalized Trainingsm

What good is technology if you do not know how to effectively use it? Even though it is possible to learn a program or concept by reading a book or manual, Rafaill & Associates firmly believes that facilitated training sessions are the best way to get started.

Our sessions will provide you with a firm foundation from which you can then learn more about the program or concept. We will reinforce any good habits that you have already developed, help you eliminate any bad ones, and even teach you a few "tips & tricks" along the way. We can make that commitment to you because our training sessions will be led by someone that not only knows the basics of the program but also many of its more advanced features.

Not only are our training sessions effective, they are also personalized. We do not teach from a book with a "canned lesson". We take your needs in mind and develop an agenda just for you.

Further, our workshops are not just "show-and-tell". Instead, our sessions will be interactive and most are also product-oriented. Thus the workshop facilitator will explain each task, show how it is performed, and describe any "gotchas" or alternatives. Then the attendees will perform the task. By the end of the workshop each attendee will have produced something using the program they have learned.

Next, we do not have a set schedule of classes. Our classes are scheduled when you contact us and ask for a class. With your schedule in mind, we will work out a set of dates for you. All workshops can be done at your site or at a site that we agree upon.

Lastly, and perhaps most importantly, there is no minimum number of attendees for any workshop. We are just as eager to do a one-on-one workshop as we are to train larger groups. However, we strongly encourage organizations that contract for our training services to limit workshops to 12 persons. Since the pace of the workshop will be based upon the skill level of the attendees, it is much easier to do so with groups of 12 or fewer individuals. Workshops can be constructed to be two hours, a half day (up to four hours with one break), all day (up to eight hours with brief morning and afternoon breaks as well as a lunch break), or multiple day. It all depends upon your needs.

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